CUSTOMS HOUSE HOTEL, Hobart – A Smart Stay in the City
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Key details
About the Hotel
1 Murray St,
Hobart,
Australia,
Tasmania
-
Steps from the harbour
Great
8.6
9.3
/10
4.0
4.1
/5
Loved by Customs House Hotel guests
Amazing location
Included breakfast
Great staff
Spacious rooms
Delicious food
"Location was perfect- right on the harbour front and short walk to Salamanca markets and lots of restaurants."
Willett from Australia
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"What really stands out about Customs House is the location: just steps away from Salamanca, the Brooke St Pier (Mona Ferry) and an easy walk up to the centre of the CBD."
Sam Bissett from Australia
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"Rooms were of good size and well appointed."
Brett
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Historic Location
Customs House Hotel is located in Hobart's Maritime precinct, steps from the docks and attractions such as Salamanca and Battery Point. This historic venue allows guests to embrace the essence of waterfront life, with access to local amenities and stunning views. The hotel's surroundings include fresh sea breezes and picturesque views of the Derwent River.
Function Centre
The Customs House Function Centre caters to various events, including family gatherings and work dinners. This venue provides a unique and adaptable space for hosting up to 150 guests, enhancing any occasion with waterfront views. Customized event services ensure each function is tailored to guests' needs.
Accommodations
The hotel offers a range of room types, including Waterfront Superior rooms with direct views of the Hobart Waterfront. Quadruple Room arrangements are available, accommodating families with a queen bed and three single beds. Rooms feature en-suite bathrooms, some with outdoor balconies, ensuring guests have an enjoyable stay.
Dining Options
The on-site Derwent Bar serves breakfast, lunch, and dinner every day except Christmas. Guests can enjoy meals in a relaxed setting, complemented by views of the surrounding waterfront. The restaurant's varied menu caters to diverse tastes and dietary needs.
Convenient Access
Customs House Hotel is situated just a 5-minute walk from Hobart's main shopping area, providing easy access to retail options. The hotel is approximately a 20-minute drive from Hobart International Airport or accessible via a 45-minute Sky Bus shuttle. This convenient location enhances visitors' experiences by keeping them close to the city's highlights.
Highlights
Location: Steps from Salamanca and Battery Point
Rooms: Waterfront Superior and Quadruple options available
Dining: On-site Derwent Bar for all-day dining
Function Centre: Unique venue catering for up to 150 guests
Must-do experiences
Visit Mona for a surreal art experience unlike anywhere else.
Try the Tasmanian scallop pie at Get Shucked for a local delight.
Stroll through Salamanca Market on Saturdays for unique finds.
Discover Battery Point's charming historic cottages and cafes.
Enjoy a scenic walk up to Mt. Wellington for stunning views.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Water Front Studio
2 persons
280 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Water Front Superior
2 persons
325 sq. feet
2 Single beds or 1 Queen-size bed
Shower
Coffee machine
room details
Standard Twin Room
2 persons
250 sq. feet
1 King-size bed
Shower
Heating
room details
Standard Queen Room
2 persons
240 sq. feet
1 King-size bed
Shower
Heating
room details
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Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
Facilities:
Great
8.6/10Review score
General
No smoking on site
Car park
Off-site car park
Handicap parking
No pets allowed
Security
Luggage storage
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key access
Guest Parking
Electric kettle
Services
Housekeeping
Laundry
Dry cleaning
Happy hour
Dining
Restaurant
Bar/ Lounge area
Children
Cots
Children's menu
Spa & Leisure
Live entertainment
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Bedroom
Electric blankets
Media
Flat-screen TV
Room decor
Carpeted floor
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Dining Onsite
At Customs House Restaurant, guests embark on a delightful culinary journey that showcases local flavors within a historical setting. The inviting atmosphere exudes warmth while offering the comforts of home, ensuring a truly memorable dining experience from morning to night.
Restaurant #1
Cooked-to-order breakfast and diverse lunch/dinner options
Ambiance
Set within the hotel's charming convict stone-walled restaurant, the atmosphere combines rustic charm with modern comforts, creating a welcoming space for guests to unwind.
Key Offerings
Indulge in a complimentary cooked-to-order breakfast served daily. The restaurant also features a bar for post-meal relaxation, along with unique culinary experiences for lunch and dinner.
Reservation
Not needed
Breakfast starts at 7:30 AM, with lunch and dinner service available until later in the evening; hours may vary.
Customs House Hotel Location
1 Murray St,
Hobart,
Australia,
Tasmania
Map view
1 Murray St,
Hobart,
Australia,
Tasmania
City landmarks
Garden
Royal Tasmanian Botanical Gardens
1.3
mi
Market
Farm Gate Market
2400 ft
Landmark
Hobart Convict Penitentiary
4100 ft
Bridge
Constitution Dock
2200 ft
Landmark
Battery Point Sculpture Trail
2700 ft
Landmark
St Joseph s Catholic Church
2100 ft
Landmark
North Hobart
1.6
mi
Nearby
Market
Salamanca Market
900 ft
Gallery
Tasmanian Museum and Art Gallery
1400 ft
Museum
Maritime Museum of Tasmania
1200 ft
Museum
Mawson's Hut Replica Museum
1000 ft
Harbour
Brooke Street Pier
1200 ft
Gallery
Salamanca Arts Centre
1200 ft
Salamanca Place
1300 ft
Hobart TAS 7000
Parliament Square
400 ft
Shopping Area
Elizabeth Street Mall Hobart
1800 ft
Public Building
Hobart Town Hall
900 ft
5 Kelly St
Kelly's Steps
1200 ft
Museum
Narryna Heritage Museum
1700 ft
Church
St David's Cathedral
1100 ft
Hobart
Sullivans Cove
900 ft
Art object
Bernacchi Tribute Sculptures
1500 ft
188 Collins St
International Wall of Friendship
1500 ft
Public Building
Parliament House of Tasmania
300 ft
Park
St David's Park
1800 ft
Gallery
Wild Island Gallery
700 ft
Harbour
Elizabeth Street Pier
800 ft
Museum
Markree House Museum and Garden
1400 ft
Gallery
Handmark Gallery
1100 ft
Sullivans Cove
Fish Frenzy
900 ft
Restaurants
Customs House Waterfront Hotel Restaurant
100 ft
1 Murray St Customs House Waterfront Hotel
Institut Polaire
100 ft
1/7 Murray St Corner of Murray Street & Despard Street
Black Footed Pig
400 ft
8 Brooke St
Post Street Social
500 ft
11a Franklin Whrf
Tacos Mexican Restaurant
600 ft
11 Morrison St
Brooke Street Larder
700 ft
Brooke St Pier Ground Floor
Sush Track
800 ft
1 Franklin Wharf Corner of Elizabeth St and Franklin Wharf
Frank Restaurant and Bar
1000 ft
1 Franklin Whrf
Explore Hobart
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Salamanca Market
4 minutes' walk
Local market featuring fresh produce, artisan goods, and live music every Saturday, offering a vibrant taste of Tasmanian culture.
Tasmanian Museum and Art Gallery
5 minutes' walk
Museum showcasing Tasmania's natural and cultural history with free admission, guided tours available throughout the day.
Hobart Convict Penitentiary
15 minutes' walk
Historical site offering insights into Tasmania's convict past with guided tours exploring its unique architecture.
Royal Tasmanian Botanical Gardens
25 minutes' walk
Stunning gardens with diverse plant collections, ideal for leisurely strolls. Free entry, with seasonal events and exhibitions.
Water Sports at Brooke Street Pier
5 minutes' walk
Thrilling water-based activities available, including sailing and kayaking. Rentals nearby, with guided tours and seasonal options.
Yoga Classes at the Botanical Gardens
25 minutes' walk
Relaxing outdoor yoga sessions set among beautiful landscapes. Classes offered throughout the week, suitable for all skill levels.
Customs House Waterfront Hotel Restaurant
1 minute' walk
Local seafood and Australian cuisine with waterfront views. Reservations recommended for peak dining times.
Institut Polaire
1 minute' walk
Bistro atmosphere with a focus on Tasmanian produce and craft beers. Vegetarian options available, casual dining experience.
Black Footed Pig
2 minutes' walk
Casual eatery featuring a mix of modern Australian dishes. Known for its cozy ambiance and selection of local wines.
The Republic Bar
5 minutes' drive
Lively bar with live music and a vibrant social scene. Hosts regular events, perfect for a fun night out with friends.
Theater Royal
5 minutes' walk
Australia's oldest working theater offering live performances and shows. Family-friendly events and a charming historic setting.
Getting around
City Centre
Hobart8 min
·
2000 ft
Airports
Hobart Airport (HBA)28 min
·
11.5
mi
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Property information and rules
Check-in
from 14:00-19:30
Check-out
from 07:00-10:00
Guest Parking
Public parking is possible at a location nearby (reservation might be needed) at AUD 20 per day.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel Customs House serves a full breakfast for free.
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Korean, Vietnamese
Number of rooms:
30
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Review score
Based on 1819 verified reviews
8.7/10
Great
95%
Recommend
Breakfast
9.2/10
Cleanliness
9.0/10
Comfort
9.1/10
Facilities
8.6/10
Free Wi-Fi
8.7/10
Location
9.8/10
Paid Wi-Fi
8.3/10
Staff
9.3/10
Value for money
8.9/10
Pros
Comfortable bed
Excellent location
Friendly staff
Cons
Broken lights
Poor cleanliness
Guest reviews
based on 651 reviews
4/5
based on 3731 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Customs House Hotel
Can you explain the parking options available for guests?
15 November 2024
Parking is available for guests at a special rate of $15 per night, but reservations are required due to limited spots. The parking facility is located at Murray St Pier, just a short 2-minute walk from the hotel. Be aware that parking may be unavailable during certain events throughout the year.
What time does breakfast service begin during weekdays?
22 February 2025
Breakfast is served starting at 7am on weekdays. Guests can also arrange for pre-orders upon check-in.
Is it possible to leave baggage with the hotel staff if I arrive before check-in?
10 March 2025
Absolutely! Guests can store their luggage with the hotel before check-in or after check-out.
How noisy are the rooms located above the bar on weekends?
5 January 2025
Rooms situated above the bar may experience noise on weekends due to lively activities. It's advisable to consider this if you're sensitive to sound during your stay.
Is there a reliable shuttle service available to the airport?
18 April 2025
A shuttle service, operated by Skybus, is available at Brooke St Pier. For specific information, it's best to contact them directly.
What laundry facilities are offered at the hotel?
30 December 2024
The hotel provides self-service laundry facilities on the first floor, along with same-day dry-cleaning services. Laundry detergent can be purchased at the reception desk.
Are the rooms equipped with balconies for guests to enjoy?
14 September 2024
Yes, select Waterfront Superior rooms feature balconies where guests can enjoy scenic views.
Is there a lift or elevator access to the upper floors?
28 March 2025
There is a lift; however, some stairs must be managed due to the historic layout of the building. The lift services up to the second floor, with the third floor accessible only via stairs.
Is the hotel a smoke-free environment, including balconies?
7 August 2024
The establishment maintains a strict no-smoking policy throughout all areas, including balconies. Smoking is only permitted outside, at least 3 meters away from entry points.
What type of breakfast options are served at the hotel?
12 February 2025
Breakfast is offered as a freshly cooked A La Carte menu, allowing guests to select one item per person instead of a buffet style.
Can special dietary requirements be accommodated during meal service?
23 June 2025
Guests are encouraged to communicate any dietary needs, and the kitchen team will do their best to accommodate these requests.
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