Customs House Hotel | City stay in Hobart | Book Now

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Customs House Hotel Hobart Exterior photo

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Key details

About the Hotel

1 Murray St, Hobart, Australia

Steps from the harbour

Great

8.7

9.3

/10

3.1

4.1

Loved by Customs House Hotel guests

Amazing location
Included breakfast
Great staff
Spacious rooms
Delicious food

"Location was perfect- right on the harbour front and short walk to Salamanca markets and lots of restaurants."

Willett from Australia

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"What really stands out about Customs House is the location: just steps away from Salamanca, the Brooke St Pier (Mona Ferry) and an easy walk up to the centre of the CBD."

Sam Bissett from Australia

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"Rooms were of good size and well appointed."

Brett

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Historic Location

Customs House Hotel is located in Hobart's Maritime precinct, steps from the docks and attractions such as Salamanca and Battery Point. This historic venue allows guests to embrace the essence of waterfront life, with access to local amenities and stunning views. The hotel's surroundings include fresh sea breezes and picturesque views of the Derwent River.

Function Centre

The Customs House Function Centre caters to various events, including family gatherings and work dinners. This venue provides a unique and adaptable space for hosting up to 150 guests, enhancing any occasion with waterfront views. Customized event services ensure each function is tailored to guests' needs.

Accommodations

The hotel offers a range of room types, including Waterfront Superior rooms with direct views of the Hobart Waterfront. Quadruple Room arrangements are available, accommodating families with a queen bed and three single beds. Rooms feature en-suite bathrooms, some with outdoor balconies, ensuring guests have an enjoyable stay.

Dining Options

The on-site Derwent Bar serves breakfast, lunch, and dinner every day except Christmas. Guests can enjoy meals in a relaxed setting, complemented by views of the surrounding waterfront. The restaurant's varied menu caters to diverse tastes and dietary needs.

Convenient Access

Customs House Hotel is situated just a 5-minute walk from Hobart's main shopping area, providing easy access to retail options. The hotel is approximately a 20-minute drive from Hobart International Airport or accessible via a 45-minute Sky Bus shuttle. This convenient location enhances visitors' experiences by keeping them close to the city's highlights.

Highlights

Location: Steps from Salamanca and Battery Point

Rooms: Waterfront Superior and Quadruple options available

Dining: On-site Derwent Bar for all-day dining

Function Centre: Unique venue catering for up to 150 guests

Must-do experiences

Visit Mona for a surreal art experience unlike anywhere else.
Try the Tasmanian scallop pie at Get Shucked for a local delight.
Stroll through Salamanca Market on Saturdays for unique finds.
Discover Battery Point's charming historic cottages and cafes.
Enjoy a scenic walk up to Mt. Wellington for stunning views.

Location: Perfect

9.8/10Review score

See hotel location on map

Guest Emotional Experience

Shine on SocialsGolden hour

“The morning sun coming through the balcony doors in the morning was stunning.”

Jayne M from Australia

Explorers, Not TouristsEasy access

“It was a breeze getting from the airport, using Skybus, and the stop was literally a minute walk to the hotel.”

Silvia from Australia

Perfect for Finding FriendsCocktail hour

“We enjoyed sipping on a cocktail at this lovely Hotel while watching the world go by along the waterfront.”

Lee C from Australia

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Water Front Studio

2 persons

280 sq. feet

1 King-size bed and 1 Sofa bed

Water view

Shower

Coffee machine

room details

Water Front Superior

2 persons

325 sq. feet

2 Single beds or 1 Queen-size bed

Water view

Shower

Coffee machine

room details

Standard Twin Room

2 persons

250 sq. feet

1 King-size bed

Shower

Heating

room details

Standard Queen Room

2 persons

240 sq. feet

1 King-size bed

Shower

Heating

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.6/10Review score

General

No smoking on site
Parking
No pets allowed
Security
Luggage storage
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Electric kettle

Services

Housekeeping
Laundry
Dry cleaning
Happy hour

Dining

Restaurant
Bar/ Lounge area

Children

Cots
Children's menu

Spa & Leisure

Live entertainment

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Patio
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Bedroom

Electric blankets

Media

Flat-screen TV

Room decor

Carpeted floor

Dining Onsite

At Customs House Restaurant, guests embark on a delightful culinary journey that showcases local flavors within a historical setting. The inviting atmosphere exudes warmth while offering the comforts of home, ensuring a truly memorable dining experience from morning to night.

Customs House Hotel Hobart Restaurant photo

Restaurant #1

Cooked-to-order breakfast and diverse lunch/dinner options

Ambiance

Set within the hotel's charming convict stone-walled restaurant, the atmosphere combines rustic charm with modern comforts, creating a welcoming space for guests to unwind.

Key Offerings

Indulge in a complimentary cooked-to-order breakfast served daily. The restaurant also features a bar for post-meal relaxation, along with unique culinary experiences for lunch and dinner.

Reservation

Not needed

Breakfast starts at 7:30 AM, with lunch and dinner service available until later in the evening; hours may vary.

Customs House Hotel Location

1 Murray St, Hobart, Australia

Map view

1 Murray St, Hobart, Australia

City landmarks

Garden

Royal Tasmanian Botanical Gardens

1.3 mi

Market

Farm Gate Market

2400 ft

Landmark

Hobart Convict Penitentiary

4100 ft

Bridge

Constitution Dock

2200 ft

Landmark

Battery Point Sculpture Trail

2700 ft

Landmark

St Joseph s Catholic Church

2100 ft

Landmark

North Hobart

1.6 mi

Nearby

Market

Salamanca Market

900 ft

Gallery

Tasmanian Museum and Art Gallery

1400 ft

Museum

Maritime Museum of Tasmania

1200 ft

Museum

Mawson's Hut Replica Museum

1000 ft

Harbour

Brooke Street Pier

1200 ft

Gallery

Salamanca Arts Centre

1200 ft

Salamanca Place

1300 ft

Hobart TAS 7000

Parliament Square

400 ft

Shopping Area

Elizabeth Street Mall Hobart

1800 ft

Public Building

Hobart Town Hall

900 ft

5 Kelly St

Kelly's Steps

1200 ft

Museum

Narryna Heritage Museum

1700 ft

Church

St David's Cathedral

1100 ft

Hobart

Sullivans Cove

900 ft

Art object

Bernacchi Tribute Sculptures

1500 ft

188 Collins St

International Wall of Friendship

1500 ft

Public Building

Parliament House of Tasmania

300 ft

Park

St David's Park

1800 ft

Gallery

Wild Island Gallery

700 ft

Harbour

Elizabeth Street Pier

800 ft

Museum

Markree House Museum and Garden

1400 ft

Gallery

Handmark Gallery

1100 ft

Sullivans Cove

Fish Frenzy

900 ft

Restaurants

Customs House Waterfront Hotel Restaurant

100 ft

1 Murray St Customs House Waterfront Hotel

Institut Polaire

100 ft

1/7 Murray St Corner of Murray Street & Despard Street

Black Footed Pig

400 ft

8 Brooke St

Post Street Social

500 ft

11a Franklin Whrf

Tacos Mexican Restaurant

600 ft

11 Morrison St

Brooke Street Larder

700 ft

Brooke St Pier Ground Floor

Sush Track

800 ft

1 Franklin Wharf Corner of Elizabeth St and Franklin Wharf

Frank Restaurant and Bar

1000 ft

1 Franklin Whrf

Explore Hobart

Local Experiences

Salamanca Market

4 minutes' walk

Local market featuring fresh produce, artisan goods, and live music every Saturday, offering a vibrant taste of Tasmanian culture.

Tasmanian Museum and Art Gallery

5 minutes' walk

Museum showcasing Tasmania's natural and cultural history with free admission, guided tours available throughout the day.

Hobart Convict Penitentiary

15 minutes' walk

Historical site offering insights into Tasmania's convict past with guided tours exploring its unique architecture.

Royal Tasmanian Botanical Gardens

25 minutes' walk

Stunning gardens with diverse plant collections, ideal for leisurely strolls. Free entry, with seasonal events and exhibitions.

Water Sports at Brooke Street Pier

5 minutes' walk

Thrilling water-based activities available, including sailing and kayaking. Rentals nearby, with guided tours and seasonal options.

Yoga Classes at the Botanical Gardens

25 minutes' walk

Relaxing outdoor yoga sessions set among beautiful landscapes. Classes offered throughout the week, suitable for all skill levels.

Customs House Waterfront Hotel Restaurant

1 minute' walk

Local seafood and Australian cuisine with waterfront views. Reservations recommended for peak dining times.

Institut Polaire

1 minute' walk

Bistro atmosphere with a focus on Tasmanian produce and craft beers. Vegetarian options available, casual dining experience.

Black Footed Pig

2 minutes' walk

Casual eatery featuring a mix of modern Australian dishes. Known for its cozy ambiance and selection of local wines.

The Republic Bar

5 minutes' drive

Lively bar with live music and a vibrant social scene. Hosts regular events, perfect for a fun night out with friends.

Theater Royal

5 minutes' walk

Australia's oldest working theater offering live performances and shows. Family-friendly events and a charming historic setting.

Getting around

City Centre

Hobart8 min · 2000 ft

Airports

Hobart (HBA)28 min · 11.5 mi

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Property information and rules

Check-in

from 14:00-19:30

Check-out

from 07:00-10:00

Guest Parking

Public parking is possible at a location nearby (reservation might be needed) at AUD 20 per day.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

The hotel Customs House serves a full breakfast for free.

Pets

Pets are not allowed.

Languages

English, Spanish, Japanese, Korean, Vietnamese

Number of rooms:

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Guests frequently praise the Customs House Hotel's prime location, conveniently close to Salamanca Market and other Hobart attractions, including MONA ferry. The generous room sizes are a highlight, and many appreciate the delicious, cooked-to-order breakfast included with their stay. While some guests in rooms above the restaurant have noted noise, the hotel is generally considered excellent value.

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Review score

Based on 1828 verified reviews

8.7/10

Great

95%

Recommend

Location

9.8/10

Staff

9.4/10

Facilities

8.6/10

Paid Wi-Fi

8.6/10

Pros

Comfortable bed

Excellent location

Friendly staff

Cons

Broken lights

Poor cleanliness

based on 651 reviews

4/5

Derek from United Kingdom

Couple

King Room Water Front

3 nights in November 2025

Reviewed:February 07, 2026

6/10

street noiseinconvenient parking

My stay had a couple of hiccups. The room faced the street and street noise was definitely an issue, especially late at night. the off-site parking required a bit of a walk, particularly annoying with luggage. I think a closer option should exist. It was a bit inconvenient

0 Helpful

Robert from United States

Couple

Standard Queen Room

4 nights in November 2025

Reviewed:January 14, 2026

9/10

tasty optionspleasant atmospherehelpful staff

the staff was helpful with all requests. the included breakfast offered tasty options. location close to the markets seemed heavenly. a bar in the evening presented a pleasant atmosphere, complete with music.

the music became loud late at night. it disturbed my sleep a bit.

0 Helpful

William from United Kingdom

Single

King Room Water Front

3 nights in November 2025

Reviewed:December 29, 2025

6/10

Acceptable Stay, Some Disappointing Aspects

good breakfasthigh noiseno soundproofing

The breakfast was quite good, a positive start to the day.

My room overlooked the restaurant, it proved noisy. The noise level was difficult to tolerate, especially in the evening. I asked for a quieter room, but none were available .. the lack of soundproofing made it hard to relax.

0 Helpful

Frank from Germany

Single

Standard Queen Room

3 nights in November 2025

Reviewed:December 07, 2025

6/10

a stay with minor issues

convenient locationgood breakfastnoise issueunpleasant night

location was really convenient. the sky bus stop is right across the street, it made getting from the airport easy. breakfast was good, it included a cooked option, a perfect start to the day.

the room i had was above the bar. there was a noise issue one night, it was from a party. the hotel did fix it, but it was still a very unpleasant night because of the noise.

0 Helpful

Amy from United Kingdom

Single

King Room Water Front

3 nights in November 2025

Reviewed:November 17, 2025

9.2/10

Excellent Waterfront Stay

delicious breakfastearly breakfastbalcony view

I really enjoyed the delicious breakfast with its great range of options. The staff were helpful, going out of their way to ensure I had an early breakfast for my 7:30 AM departure. The Waterfront Superior room had a fabulous view over the water and wharves and a lovely big balcony.

I found there were stairs required to access all the rooms, which may be problematic with mobility issues.

Dining

9/10

Breakfast included a varied selection. I could choose individual menu items and coffee. Staff were friendly and the view added to the experience.

Rooms

9/10

My Waterfront Superior room included a big balcony with a water view. The bathroom was spacious and the bed felt very comfy. The room provided lovely harbour views.

Service

10/10

The staff members were very lovely. They were helpful and very professional. I thought nothing was too much trouble for them.

Facilities

8/10

I found the laundry services to be very handy . Parking was convenient. I could pre-book a space across the road.

Location

10/10

The hotel's location is central to tourist activities. The location provided easy access to activities on hand. The hotel is near the city and waterfront.

0 Helpful

Questions of the users

About Customs House Hotel

Can you explain the parking options available for guests?

15 November 2024

Parking is available for guests at a special rate of $15 per night, but reservations are required due to limited spots. The parking facility is located at Murray St Pier, just a short 2-minute walk from the hotel. Be aware that parking may be unavailable during certain events throughout the year.

What time does breakfast service begin during weekdays?

22 February 2025

Breakfast is served starting at 7am on weekdays. Guests can also arrange for pre-orders upon check-in.

Is it possible to leave baggage with the hotel staff if I arrive before check-in?

10 March 2025

Absolutely! Guests can store their luggage with the hotel before check-in or after check-out.

How noisy are the rooms located above the bar on weekends?

5 January 2025

Rooms situated above the bar may experience noise on weekends due to lively activities. It's advisable to consider this if you're sensitive to sound during your stay.

Is there a reliable shuttle service available to the airport?

18 April 2025

A shuttle service, operated by Skybus, is available at Brooke St Pier. For specific information, it's best to contact them directly.

What laundry facilities are offered at the hotel?

30 December 2024

The hotel provides self-service laundry facilities on the first floor, along with same-day dry-cleaning services. Laundry detergent can be purchased at the reception desk.

Are the rooms equipped with balconies for guests to enjoy?

14 September 2024

Yes, select Waterfront Superior rooms feature balconies where guests can enjoy scenic views.

Is there a lift or elevator access to the upper floors?

28 March 2025

There is a lift; however, some stairs must be managed due to the historic layout of the building. The lift services up to the second floor, with the third floor accessible only via stairs.

Is the hotel a smoke-free environment, including balconies?

7 August 2024

The establishment maintains a strict no-smoking policy throughout all areas, including balconies. Smoking is only permitted outside, at least 3 meters away from entry points.

What type of breakfast options are served at the hotel?

12 February 2025

Breakfast is offered as a freshly cooked A La Carte menu, allowing guests to select one item per person instead of a buffet style.

Can special dietary requirements be accommodated during meal service?

23 June 2025

Guests are encouraged to communicate any dietary needs, and the kitchen team will do their best to accommodate these requests.